17-05-2016 by 
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We are very pleased to have been part of the Warm and Well in North Yorkshire project this winter, working together with 30 other voluntary and public sector partners to make sure people are warm in their homes.


One of the key aspects of the project has been equipping frontline staff with information on fuel poverty, including how to identify residents in (or at risk of) fuel poverty and the schemes that are available to help. We have provided training to 171 members of staff from a range of organisations, including:

  • Stonham/Home Group in Harrogate and Scarborough
  • North Yorkshire County Council's Prevention Teams - Ryedale, Harrogate Town and Knaresborough, Scarborough South and Filey, Scarborough Town
  • North Yorkshire Advocacy
  • START Teams in Ryedale (Short-term Assessment and Reablement Teams)
  • Esk Care Group
  • Harrogate Police

Home visits

We have done home visits to 30 households to help with all things around energy bills, whether it is finding cheaper prices, applying for grants, clearing energy debts, improving the energy efficiency of the home or generally looking at ways to manage energy use. In particular we have:

  • Helped 21 households change to a cheaper energy company or tariff - this has saved a total of £6,575 (an average of £313 per year each)
  • Made 13 eligible households aware of the £140 Warm Home Discount, a grant that is available to help with winter bills
  • Made applications to clear energy debts, helping 1 household to clear £2,714 of debt
  • Got households onto the Priority Services Register with their energy supplier
  • Made referrals for energy efficiency improvements, including insulation and a replacement boiler

Financial and practical support

We have also been able to provide 8 households with practical and financial support from our Hardship Fund, made possible thanks to Two Ridings Community Foundation's Surviving Winter appeal.

Next winter

The Warm and Well project will run again next winter and will be open for referrals from 1st September 2016.