Yorkshire Energy Doctor is a Community Interest Company (CIC) based in Riccall, near Selby, in North Yorkshire. We are a not-for-profit organisation working to tackle fuel poverty and to ensure that everyone is able to heat their home at an affordable cost. If you get in touch with us you will deal with Kate who started the organisation in 2014.
Introduction from Kate:
It's the 21st Century, people should not be living in a cold home or choosing between buying food or putting money on their gas meter. Vulnerable households should not be paying more for the same gas and electricity than a computer savvy household on a higher income. People who have had their gas meter capped off and who haven't used any gas for three years should not then be hit with a bill of over £400 purely for standing charges. Schemes that are available to help low income households with their heating should not be hidden away and made hard to apply for. You should not have to spend hours and hours on the phone just to try and get an energy supplier to send you an accurate bill. These things shouldn't happen but they do, all the time.
After many years of working in the public and voluntary sector I started Yorkshire Energy Doctor to support local residents in dealing with energy and heating related challenges. We can help people to change their supplier to get cheaper prices, apply for grants towards their winter bills or financial help to get debts cleared, deal with any ongoing problems with a particular energy supplier, and improve the energy efficiency and warmth of a home. This is all aimed towards making a home warm and energy bills more affordable.
The fact that we have now been going for four years, and have been very busy in all that time, is testament to the need for impartial advice around all of these issues.
I am not a fan of being filmed but sometimes a video can tell a story of our work far better than words. As a partner on the Warm and Well in North Yorkshire project, Kate was involved in the project video which includes an interview with a gentleman who we supported in Selby (around 2:50 in): https://youtu.be/gB2qVIgvZWE
I will always be grateful to the Yorkshire and Humber School for Social Entrepreneurs who awarded us a place on their programme in 2014/15 which helped us to get established. Along with other founders of social enterprises, I spoke about our organisation and the importance of tackling fuel poverty at the graduation ceremony here: https://www.youtube.com/watch?v=PXp8cKfgU20
Heat Hero award!
In February 2018 Kate was awarded a national Heat Hero award. 15 of these awards are made every year by National Energy Action to people across the country who have gone above and beyond to help residents who are in fuel poverty. Kate collected her award at a special ceremony at the Houses of Parliament:
Do you support residents who struggle with their energy bills?
The vast majority of our work is done in partnership with other organisations and we regularly take referrals from local frontline agencies such as Horton Housing, Citizens Advice, Living Well, the Fire Service, Prevention Teams, Council Officers, Age UK and other local voluntary sector organisations. If you have someone who would benefit from energy advice then please get in touch, grant funding means that there is no charge for the service.