1) Warm Home Discount
This gives qualifying households £150 towards your energy costs. The scheme changed for winter 25/26 and you qualified if you:
a) receive Pension Credit Guarantee
b) receive a means-tested benefit
The criteria to have ‘high energy costs’ was removed for 25/26 so an extra 2.7 million households should have received this payment automatically. It goes directly towards your energy bills, i.e. as a credit onto your account if you pay direct debit or receipt of bill, or as a voucher or automatic top-up if you are on prepayment meters. The scheme is now closed but will reopen again in October for next winter. You can find more information on the government website.
2) Winter Fuel Payment
This has also changed for winter 25/26. All pensioners should have received the winter fuel payment again but anyone with an income of over £35,000 will have it clawed back through the tax system (this is an individual income not a household one). See here for more information on the changes made for winter 25/26.
3) Crisis and Resilience Fund
This replaces the Household Support Fund that ended on 31st March 2026. It is money given by the government to local Councils to allocate to households for essentials such as energy costs or food. As a result of current high oil prices, the government has also awarded extra support to help those who heat their homes with oil. Check with your own local Council to see how they are distributing the funds.
4) Priority Services Register
The energy companies all hold a Priority Services Register which offers extra help and support to households if there was a power cut or if the gas supply was interrupted. It is also important that any energy company knows about any vulnerability in the home. For example, a prepayment meter can’t be forcibly installed if there are children under 5 in the home, or someone with mains powered medical equipment. To sign up you can call your energy supplier or sign up here using our partner code 006. It is not based on household income, just whether you meet any of the following criteria:
5) Help with water bills
Yorkshire Water put water costs up by 5.6% on 1st April 2026. They do however offer a number of schemes that can help low income households with bills:
Community Trust and Resolve schemes. These will help customers who are in arrears with their water bills.
Water Support: This scheme can also help to reduce your water costs if your household income is under £20,000 (or £26,000 with dependents).
Water Sure: This can help cap the water bills for low income households who have a water meter but where a) a household member has a medical condition which means they use more water than average or b) have three or more children under 19.
For more information on Yorkshire Water’s schemes click here. Please note that we are able to help you to apply for any of the support schemes offered by Yorkshire Water,
Water meters
If you have more bedrooms than people living in your home it is worth considering having a water meter fitted where you will only pay for the water you use. It is free and you can go back to your previous charges within 2 years if you find you are paying more. Check this water meter calculator to get an estimate of your costs on a water meter.
6) Financial support based on what you do (or have done) for work or on health conditions
There is a huge range of occupational benevolent funds that support anyone who has worked in a particular job. For example, there are ones for those who work in retail, construction, hospitality, transport, pubs/breweries, entertainment, armed forces, teaching and many more. Some may help with priority bills such as energy, others with other individual needs. There is an excellent grants finder on the Turn2Us website.
7) Cheaper broadband for low income households
If you receive Universal Credit or another means-tested benefit, you may qualify for a social tariff for your broadband. This could be £15 per month instead of £30. See information on the Ofcom website.
8) Benefits checks
£23 billion of benefits go unclaimed every year, including Council Tax reduction, Child Tax Credits and Pension Credit. You can do your own benefits check here or speak to the Citizens Advice.
9) Are you staying safe from carbon monoxide?
Carbon monoxide is known as the Silent Killer, you can’t see it, smell or or taste it. It is produced when fuel doesn’t burn properly, this could be if an appliance is faulty or has been badly maintained or if there isn’t sufficient ventilation.
To stay safe you need a carbon monoxide alarm. From 1st October 2022, it has been a legal requirement for landlords to provide carbon monoxide alarms. Also, be aware that:
a) Carbon monoxide is not just produced from gas appliances. Solid fuel (wood and coal), LPG, oil, BBQs, generators can all potentially produce carbon monoxide.
b) The symptoms of low level CO poisoning are very similar to things we feel all the time, e.g. headaches, feeling sick or tired. Consider whether you always feel better when you leave the home and/or if other people you live with are feeling the same.