Training courses

We currently offer a range of training courses for staff and volunteers from voluntary and public sector organisations. These are currently free for organisations working in North/East/West Yorkshire, the Northeast or Cumbria.


1) Community Energy Ambassadors

This is the most in-depth training course, running over 3 weeks, 1.5 hours per week. It will equip you with up-to-date knowledge and practical resources to help vulnerable residents reduce their energy bills and keep warm and well over the winter. The training will cover:

  • Week 1: Fuel poverty facts and figures, current energy prices, understanding energy bills, tips on managing bills and energy debts
  • Week 2: Smart meters, understanding energy use, energy saving tips, making homes more energy efficient, carbon monoxide awareness
  • Week 3: Range of schemes available to help with energy costs and ways to stay safe, warm and well 

You will then join our network of Energy Ambassadors and receive regular newsletters and opportunities to attend update events in the future. Find out future course dates and book a place here.


2) Heating for Health

A shorter 1.5 hour training course that is targeted at anyone working in a health or social care setting. It covers understanding of fuel poverty & the impact on health, how to initiate conversations with residents around cold homes, issues around the energy crisis, schemes to help with energy costs, & where you can refer households for 1-2-1 support. The course is run on Zoom and you can find future dates and booking links here.

We can also organise a standalone course for your organisation if you have a minimum of 10 attendees. 


3) Carbon monoxide training

One-off 30 minute session on the risks of carbon monoxide, covering

  • Facts and figures around carbon monoxide
  • Signs & symptoms of CO poisoning
  • Potential sources of CO
  • CO alarms
  • Ways to mitigate the risks of CO



I had some knowledge of the subject but lacked confidence. Now I feel I can help my clients. Excellent presentation, clear and uncomplicated”

This has to have been one of the most useful and informative courses I have attended in a long time, with direct relevance to our client group (older people) at this time”

Massively valuable course with loads of up to date, relevant information delivered in a very friendly, professional manner. Thank you!

If you are interested in organising a training session for your team or organisation please get in touch with Kate: or 01757 249100 or 07738 818391. fr