A change is coming that will impact some electricity meters
On the 30th June, the Radio Teleswitch Service (RTS) is being switched off. The RTS tells some older electricity meters when to switch between peak and off-peak rates, or when to turn your heating and hot water on and off.
Who will this impact?
It will impact anyone who has a RTS meter and who has not yet had a smart meter fitted. This is usually if there is no mains gas in your area, you heat with electric storage heaters, and/or you have peak and off-peak charges for electricity – e.g. Economy 7, Economy 10 or a Super tariff. You may see a separate switch box next to your meter with a Radio Teleswitch label on it or you can check with your energy supplier.
What do you need to do?
You need to contact your energy supplier and organise to have a smart meter installed before 30th June 2025.
What will happen if you don’t have a smart meter installed?
There is a risk that your electricity meter may start to act unpredictably and it could impact your heating and hot water.
Possible impacts
- Your heating and hot water may remain continually on or off
- Storage heaters could charge up at the wrong time of day
- Meter may not switch between peak and off-peak times
- You could get incorrect charges if the supplier can’t tell how much electricity you use during peak and off-peak times
