Author: Kate Urwin

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Dealing with energy debts

As part of National Debt Awareness Week 2024, we'll be advising on what you should do if you're behind with your energy bills.1. Speak to your energy supplier as early as possibleThey have to help you identify an affordable payment plan. You will need to cover your ongoing energy usage,

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Energy Ambassadors support 1000s of households in 2023

Our Energy Ambassadors project is all about equipping staff and volunteers from other organisations with up-to-date information and practical resources that they can use to support others. Every December we ask for figures and feedback from our network on the spread of information and they never disappoint! Last year, respondents told

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Smart meters

Do you have a smart meter? Smart meters have been in the news this week with figures suggesting that 2.7million smart meters (approx 8%) are not working in smart mode. This does however mean that 92% of smart meters are working as they should be so don't let the news

by Kate Urwin
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Celebrating 500 Energy Ambassadors

We are very excited to announce that our community network of Energy Ambassadors has now reached a major milestone with us having trained 500 people from over 250 organisations across Yorkshire, the Northeast and Cumbria.We started this project during the first Covid lockdown in April 2020, rapidly learning how to

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Updates around prepayment meters

Prepayment meters have been in the news a lot recently so what is the current situation? Prices The government has announced that prepayment prices will be brought in line with those paid by direct debit customers from 1st July, giving an average annual saving of £45. Force-fitting of prepayment meters

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Slow cooker demo sessions

Over the last two months we have delivered 12 slow cooker demo sessions in Scarborough, Whitby, Selby, Malton, Settle and Skipton. These sessions don't involve any cooking but do give top tips and inspiration on how slow cookers can be used to cook a variety of food, from bread to

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Energy Price Guarantee

What does the new Energy Price Guarantee mean? The energy price cap (the annual energy bill for an average household) was due to rise to  £3,549 on 1st October 2022. On 8th September, the government announced they were intervening in the energy market. This resulted in the new 'Energy Price

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